White-glove memorial video production for professional partners

A finished memorial video, handled like a service.

For funeral homes, celebrants, and celebration-of-life planners who want a dependable memorial video partner. Keep your current slideshow software for simple services. Send Refresh the high-touch cases: old photos, damaged prints, large submissions, edits, and families who want something beautiful.

Dedicated supportCorrections before servicePlayback checkedMP4 + family link
Memorial slideshow title card preview
MP4
Restored photos
Tasteful transitions
Final MP4 delivery

Works alongside your current workflow

Keep your simple slideshow software. Send us the high-touch cases.

Already using Photopia, Tukios, MeM, or another slideshow tool? Keep it. Refresh is for the cases where the family wants restored photos, higher polish, or a done-for-you production partner.

For funeral homes

Protect staff time and offer a premium family upgrade without replacing the slideshow workflow you already use.

For celebrants and planners

Give families a beautiful tribute video without becoming the editor, exporter, or technical support desk yourself.

Best fit

Damaged or faded old photosLarge family submissionsHigh-touch servicesRush edits before the ceremony

Family upload workflow

From arrangement room to finished video.

01
You

Create link

Generate a private upload link in one click. Send it to the family.

One clickPrivate by default
02
The family

Family uploads photos

Families upload up to 150 photos from any phone or computer. No app, no account.

Any deviceNo sign-in
03
The family

Family gives direction

They can choose a rough order or leave notes. Refresh handles the actual timeline.

Optional orderNotes welcome
04
You

Reviewed delivery

We check the video, audio, and export before sending the chapel-ready MP4 and family share link.

Playback checked4K MP4

What we do

01Cleanup
1

We clean up the photos.

RepairCropColorRemove scratchesFix creasesUpscaled for large screens

Included with every video: photo cleanup that would cost up to $250 as a standalone restoration job.

02Assembly
Refresh edit timeline
Christy MacDonald memorial title card in the edit timeline
01
02
03
04
2

We create your beautiful video.

No one at the funeral home has to drag clips around a timeline. We build the video, pace the photos, add tasteful transitions, and prepare it for chapel playback.

03Final product
0:00 / 0:00
3

We stay with it until it is ready.

If a name, date, photo, order, or music direction needs to change before the service, we handle it and send back an updated file.

Corrections includedCustomizedMP4 fileShare link

What white-glove means

Production help you can hand off with confidence.

We clean and review every image.
We build the video for you.
We check playback before delivery.
We handle corrections before the service.

Operational reality

You didn't get into this business to edit video timelines at 11 PM.

We do one specific thing: the slideshow. You keep everything else exactly as it is.

Somebody on your team — usually the youngest, frequently you — spends their evening dragging files into a template. It gets done because it has to. But every hour spent troubleshooting a transition is an hour not spent on arrangements, families, or pre-need contracts.

Partner production, not DIY software.

Partner Access

$199/mo

includes your first video

Memorial videos

$199

per completed video

Includes photo cleanup and upscaling for up to 150 images

Comparable standalone restoration value: Over $350

Includes:

Private family upload portal
Up to 150 photos
Digital cleanup and upscaling
Chapel-ready 4K MP4
Family share link
Corrections before the service
Priority support
First video included
Get your evenings back

Stop spending 20 hours a month on memorial videos.

Tell us how many families you serve. We'll show you what you'd save.

How many memorial videos do you produce per month?

You get back

20hours / month

That's 240 hours a year — 6 full work weeks.

Ongoing partner math:

1

Partner Access costs $199 / month

includes your first video

+

Additional videos cost $199

4 paid add-ons this month

Take-home this month

$755

Based onaverage sale price andstaff hours per video.Calculator includes your first video inside Partner Access, then charges $199 for each additional video.
Built for funeral homes
Family-sensitive experience
No extra work for your staff
Secure photo handling
Responsive support, 24/7 from real people

Technical specifications

The file plays. The family gets a link. You get breathing room.

Every video is exported for chapel playback, checked for audio and image quality, and delivered as both a downloadable MP4 and a share link for the family.

Opening title card

Name, dates, background tuned for clarity.

Digital image cleaning

Glare, low-res, and scan damage corrected for chapel-screen display.

Cross-dissolve sequencing

Dignified transitions only. No flashes or animations.

Licensed audio catalog

Clean instrumentals, fully licensed.

Universal MP4

Plays on Windows, macOS, smart TVs. Share link included.

Preview music

Hear the options

Preview selected mood

Gentle Piano

Bring us the next slideshow your staff does not want to make.

We'll handle it, send the finished file, make needed corrections, and confirm it plays before you decide whether to keep using us.

Data security & general questions

Clear file rules. No sales treadmill.

It means your staff does not have to build the slideshow, troubleshoot the timeline, clean up bad images, export the file, or coach the family through software. Refresh handles production and sends back a reviewed chapel-ready video.

No. The family upload page collects photos, order, and notes. Refresh builds the video for you, so your staff does not have to learn an editor or troubleshoot a timeline.

No. If something needs to be corrected before the service, send the change through the portal. We can update the file and issue a fresh MP4 and share link.

Your first completed memorial video is free. If you continue, Partner Access is $199 per month and includes your first video. Additional memorial videos are $199 each, with no contract required.

Refresh delivers a polished memorial slideshow within 24 hours after the family submits the photos. You receive a chapel-ready 4K MP4 and a share link for the family.

You create a private upload link and send it to the family. Anyone can upload from a desktop or mobile browser, add notes, and choose an optional order. No app, no account, and no file-format coaching.

Families can upload up to 150 photos for a memorial video. They can delete images, arrange the order, and submit the final set when they are ready.

Yes. We clean glare, low-resolution files, scan damage, scratches, and creases so the photos look better on chapel screens. Photos are restored and upscaled for 4K chapel playback.

Yes. Every memorial video includes cleanup and upscaling for the submitted photos, up to the package limit. Comparable standalone restoration value: Over $350.

Yes. We can improve many old family photos, including faded prints, vintage photographs, scratched scans, creased images, and photos with age-related discoloration.

Yes. We reduce grain, digital noise, and scan artifacts carefully so the image looks cleaner without losing the natural character of an older photograph.

Yes. We upscale low-resolution images, sharpen soft details where possible, and prepare the final photos for big-screen viewing in a chapel or funeral home.

No, and that is intentional. We remove distracting damage, glare, blur, scratches, and low-resolution artifacts, but we preserve a natural archival texture so the video does not look plastic or overprocessed.

Yes. We use AI in some workflows, including photo cleanup, upscaling, and restoration support. Real people still guide the process, review the work, and prepare the final memorial video.

You receive a universal MP4 that plays on Windows, macOS, smart TVs, chapel systems, laptops, and USB-ready setups. We also include a share link for the family.

Client assets are treated as private property. We do not sell data, use family photos to train public networks, or maintain permanent archives. Submitted family files are permanently deleted 90 days after the scheduled service date.

No. The upload portal tells the family their files are being digitally processed and optimized for chapel playback when they submit them.

If a family contacts you close to the service because an image needs to be removed or a date corrected, notify us via the portal. We can replace the file, adjust the timeline, and issue an updated download link quickly during normal operating hours.

Yes. Before sending the photos for video creation, the family can include customization requests for things like photo order, title details, music direction, or anything else they want us to know.

We build the video and send it back. We contact you once after delivery to confirm the MP4 ran correctly on your chapel system. If you want future services, the portal is there.